Terms and Conditions

Please read these terms carefully

These terms govern your use of Colloqvia, our AI-powered historical conversation platform, website, and related apps.

Last Updated: May 23, 2026

These Terms and Conditions ("Terms") are a legal agreement between you and Online Ignition SRL ("Colloqvia", "we", "us", or "our"), the operator of https://colloqvia.com and related services (collectively, the "Services").

By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

We may update these Terms from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use after changes constitutes acceptance.

The Service

Colloqvia lets you chat with AI simulations of historical figures. Replies are generated by language models and are for education and entertainment — not professional advice and not historical records.

AI conversations

Interactive chats with AI-powered character simulations based on historical research.

Conversation tools

Save, bookmark, download, and optionally share conversations.

Web and mobile access

Use Colloqvia through our website and authorized apps connected to our API.

Multilingual support

Conversations available in multiple languages.

AI-Generated Content

You acknowledge and agree that:

  • Character responses are generated by artificial intelligence and may be inaccurate, incomplete, or anachronistic.
  • Conversations do not represent real historical people, actual dialogues, or verified historical fact.
  • You will not rely on AI output for medical, legal, financial, or other professional decisions.
  • You are responsible for independently verifying important historical or factual claims.

For more detail on how our AI works, see How our AI works.

Guest Access

You may try Colloqvia without registering as a guest user, subject to limits we impose (such as a maximum number of messages).

  • Guest sessions may use cookies or device tokens to identify your session.
  • Guest conversations may be converted to a registered account if you sign up.
  • We may change or discontinue guest access at any time.

Subscriptions & Billing

Certain features require a paid subscription. We do not sell physical products.

Plans and pricing

Subscription plans, prices, and included features are shown on our pricing page and may change. Price changes apply to new purchases and renewals after notice where required by law.

Polar as Merchant of Record

Checkout is processed by Polar.sh, which acts as Merchant of Record for online subscription orders. Polar collects payment details and issues receipts. Payment-related inquiries may be handled by Polar according to its terms. By completing checkout, you also enter into Polar's buyer terms for payment processing.

Polar Buyer Terms and Conditions

Renewals

Subscriptions renew automatically at the end of each billing period unless you cancel before renewal. You authorize recurring charges through Polar until you cancel.

Cancellation

You may cancel your subscription through your account settings or by contacting us. Cancellation stops future renewals; you typically retain access until the end of the current paid period unless otherwise stated at checkout.

Refunds

Except where required by applicable law, subscription fees are non-refundable once a billing period has started and the paid service has been used. EU/EEA consumers may withdraw within 14 days for a full refund if the paid service was not used — see Right of Withdrawal below. Refund requests may be directed to Polar or to us depending on the nature of the request.

Right of Withdrawal (EU/EEA Consumers)

If you are a consumer in the European Union or European Economic Area, you have a statutory right to withdraw from distance contracts within 14 days without giving any reason.

14-day cooling-off period

You may withdraw from your first paid subscription within 14 days of the date the subscription becomes active, without giving any reason.

Full refund if the paid service was not used

If you withdraw within 14 days and have not used the paid subscription service, we will refund the full amount you paid, free of charge, and end your subscription immediately. Guest free messages sent before subscribing do not count as use of the paid service.

After you start using the paid service

If you request immediate access to the digital service at checkout and begin using paid features (such as sending messages after subscribing), your statutory right of withdrawal may be lost once delivery has begun with your explicit consent. You may still cancel future renewals from your account settings.

How to exercise your right

Use the "Cancel with full refund" option in your account subscription settings if available, or contact us at privacy@colloqvia.com with your account email. We will process eligible refunds without undue delay and within the timelines required by law.

Accounts

Registration

To access certain features, you must create an account or sign in with an approved provider (such as Google).

  • You must provide accurate information and keep it up to date.
  • You must be at least 16 years old to use the Services.
  • You are responsible for all activity under your account.
  • Notify us promptly of any unauthorized use of your account.

Security

Keep your credentials confidential. We are not liable for losses caused by unauthorized use of your account where you failed to safeguard access.

  • Use a strong, unique password where applicable.
  • Do not share login credentials.
  • Log out on shared devices.

Acceptable Use

You may use the Services only for lawful purposes and in accordance with these Terms.

Permitted uses

  • Personal learning, research, and entertainment
  • Respectful dialogue with AI character simulations
  • Sharing your own conversations where the product allows it

Prohibited uses

  • Illegal activity or violation of applicable laws
  • Attempting to bypass access controls, quotas, or security measures
  • Abuse, harassment, spam, or automated scraping of the Services
  • Reverse engineering or copying our software except as allowed by law
  • Generating content intended to deceive others about its human or historical origin
  • Interfering with or disrupting the Services or other users

Intellectual Property

Our rights

The Services, including software, design, character implementations, and branding, are owned by Online Ignition SRL or its licensors and are protected by intellectual property laws.

  • You may not copy, modify, or redistribute the Services except as allowed by these Terms or law.
  • Historical facts and public-domain material are not owned by us; our specific implementations are.

Your conversations

You retain ownership of the messages you submit. You grant us a limited license to host, process, and display your content solely to operate and improve the Services.

  • We may process conversations through AI providers to generate replies.
  • We may use aggregated or anonymized data to improve reliability and safety.
  • If you share a conversation link, you allow others to read that shared content.

Privacy

Our Privacy Policy explains how we collect, use, and protect personal data, including conversation content.

Read our Privacy Policy.

Disclaimers

To the fullest extent permitted by law:

As-is service

The Services are provided "as is" and "as available" without warranties of any kind, express or implied.

Availability

We do not guarantee uninterrupted or error-free operation. Maintenance, updates, or third-party outages may affect access.

Third-party services

We are not responsible for third-party websites, AI providers, or payment processors except as required by law.

Limitation of Liability

To the maximum extent permitted by applicable law, Online Ignition SRL and its directors, employees, and suppliers shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill.

AI content

We are not liable for damages arising from reliance on AI-generated content.

Cap

Our total liability for any claim relating to the Services shall not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) EUR 50.

Mandatory rights

Nothing in these Terms limits liability that cannot be limited under applicable consumer protection law.

Termination

By you

You may stop using the Services at any time and may delete your account through account settings or by contacting us.

  • Active subscriptions should be cancelled to avoid renewal charges.
  • We will delete or anonymize personal data as described in our Privacy Policy.
  • Some data may be retained where required by law or for legitimate business records.

By us

We may suspend or terminate access if you violate these Terms, create risk for us or other users, or where required by law.

  • Breach of these Terms or acceptable use rules
  • Fraud, abuse, or security threats
  • Legal or regulatory requirements

Governing Law & Disputes

These Terms are governed by the laws of Romania, without regard to conflict-of-law rules.

Courts

Disputes shall be subject to the competent courts in Romania, unless mandatory consumer protection rules in your country require otherwise.

EU consumers

If you are a consumer in the European Union, you may also have rights under mandatory consumer protection laws in your country of residence.

Severability

If any provision is unenforceable, the remaining provisions remain in effect.

Entire agreement

These Terms and the Privacy Policy constitute the entire agreement regarding the Services.

Online dispute resolution (EU)

The European Commission provides an online platform to help consumers resolve disputes with traders. We are not obliged to participate in alternative dispute resolution proceedings before a consumer arbitration body, but EU consumers may submit complaints through the platform.

Access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Contact

Questions about these Terms:

Email: privacy@colloqvia.com

Online Ignition SRL

Str. Pandurului nr. 48, Camera 1, Bl. 6B, Sc. B, Et. 4, Ap. 36, Constanța, Romania

J13/1170/2013 · CUI RO37276529